↓ Resume
Sibangjit Das · Supply chain & operations

I walk into the gap nobody owns, and close it.

13+ years in operations, improving throughput and visibility.

ExperienceDownload resume
82→95%receiving accuracy, 90 days
₹110 Crmonthly vs ₹100 Cr target
Sibangjit Das
13+ years
2 countries
4 sectors
2 MBAs
Experience

Career timeline

13 years, 7 roles
IndiaCanada
Dept Supervisor, ReceivingThe Home Depot Canada, Vernon
9 mo
Customer Service & Head Cash SupervisorThe Home Depot Canada, Kamloops
3 yrs 8 mo
Assistant Manager, Liquidation & ReturnsFlipkart, India
2 yrs 3 mo
Deputy Manager, Trade & ForexAxis Bank, India
2 yrs 1 mo
Senior Supply Chain ExecutiveCtouch Products, India
10 mo
Team Lead, FC OperationsFlipkart, India
1 yr 4 mo
Logistics ExecutiveIMFA, India
2 yrs 9 mo
20122014201620182020202220242026

What I did in each role, and the skills it shows

Dept Supervisor, ReceivingThe Home Depot Canada, Vernon

Ran day-to-day receiving operations and took responsibility for everything around it, from the dock to the store's exterior.

Inbound operationsTeam leadershipVendor coordination
Customer Service & Head Cash SupervisorThe Home Depot Canada, Kamloops

Led the front-end and customer service teams through daily huddles and hands-on coaching, handling escalations end-to-end and driving community initiatives for the store.

Retail front-end operationsTeam coachingEscalation handling
Assistant Manager, Liquidation & ReturnsFlipkart, India

Drove strategic planning, from S&OP discussions to unblocking stuck operations, across a team of assistant managers in seven warehouses to consistently deliver liquidation goals.

Reverse logisticsMulti-site leadershipS&OP planning
Deputy Manager, Trade & ForexAxis Bank, India

Managed end-to-end forex and trade documentation for corporate clients under FEMA and RBI guidelines, while growing the relationship through cross-sold banking products.

Trade finance & forexRegulatory complianceCross-sell
Senior Supply Chain ExecutiveCtouch Products, India

Built the company's entire e-commerce operations from scratch, from backend process design and 3PL and vendor negotiation to a supply chain and warehouse built for efficiency, reporting progress directly to senior leadership.

Greenfield operations setup3PL & vendor negotiationWarehouse design
Team Lead, FC OperationsFlipkart, India

Trained and ramped the team ahead of a new fulfillment center's launch, then ran inbound operations, from dock to stock, to hit productivity targets.

New facility ramp-upTeam trainingProductivity management
Logistics ExecutiveIMFA, India

Coordinated daily production and consignment operations across mines, plants, and ports as my first job in logistics, and built a unified dataset to replace scattered tracking with real-time visibility.

Logistics coordinationData integration (Excel)Gap identification
How I work

Four habits

1

Look for the opportunity

I look for improvements in a structured way: discussions, experience, peer views, and external feedback. When I see a real opportunity, I act.

Proof: the IMFA dataset
2

Consult, decide, own it

I involve my team and experienced people, share what I have found and tried, then decide and own the outcome.

Proof: the Flipkart stuck inventory
3

Show the benefit, make it happen

I build a rough demo that shows the improvement, take it to my peer and manager together, shape it with their feedback, and see it through to the end.

Proof: the team dashboard
4

Learn fast, plan what's next

Every new place has asked me to learn something different, and I have. I use what I know to work out what is next, why it matters, how to get there, and by when.

Proof: the Canada restart
Proud moments

What I am proud of

University of Sussex, UK

Presented Research Abroad

Presented my MBA research on forced labour risk in global supply chains at the University of Sussex, UK, sponsored by Thompson Rivers University, Kamloops, Canada.

The Home Depot Canada · 2025

147% of Fundraising Goal

Led the Kamloops Orange Door campaign as captain and raised CAD 5,600 against a CAD 3,800 target.

My story

Every place I have worked had a gap nobody owned. I closed it.

This is how I work, told through the places I have done it, newest first. Four sectors, two countries, one pattern.

If you would rather skim, the experience section above and the resume are one click away.

Read the full story six chapters, India to Canada
01
Oct 2025 - Jun 2026

Making the numbers stick

The Home Depot Canada · Vernon, BC

In our daily team huddles, we gave the team a few details on the day's tasks, what was expected, and a bunch of numbers nobody remembered. The team deserved to see their numbers, not hear them once.

So I built a demo of a dashboard that could stay on display all day: the format, colors, layout, and content. I showed it to my peer and my manager together. They both liked it, my manager asked the two of us to finish it together, and within a week the team had a dashboard showing their goals, achievements, top performers, peer appreciation, and a suggestion box.

As Department Supervisor for receiving, I also took receiving accuracy from 82% to 95% in 90 days and ranked #1 in the district, using AI-assisted bottleneck analysis and corrective actions such as barcode-scanning compliance.

I did not start here. I started at the front-end desk.

82% → 95% in 90 days#1 in the districtTeam dashboard in a week
02
Jan 2022 - Aug 2025

Starting again, at the cash desk

The Home Depot Canada · Kamloops, BC

I came to Canada eight years into my marriage, leaving my wife and family in India, and started over like a fresher, sharing a house with roommates. I had managed diverse teams at Flipkart and worked in a bank and a manufacturing unit. Now I had no Canadian experience, a new work culture, customer expectations I was not used to, and an accent I had to learn to be understood in. It was overwhelming at the start.

On my first day on the front-end desk, a customer returned a product and asked for her refund in cash, partly in cents and loonies. To me, a one-dollar coin was just a one-dollar coin. I did not know that Canadians call it a loonie, or that the two-dollar coin is a toonie. I was confused. I did not guess and I did not bluff. I asked my manager, we completed the refund together, and the customer explained the names to me.

Asking was faster than pretending, and my motto was simple: the customer gets served first, without waiting longer than they should.

I stayed calm, stayed organised, and kept doing the next useful thing, trusting the rest would fall into place. The rules and plans around me kept changing, and I kept adjusting, choosing long-term direction over short-term comfort. Within three years I had earned multiple promotions and was leading a team of 15-20 as Head Cash Supervisor.

95% customer satisfaction vs 85% targetTeam of 15-20Orange Door captain: 147% of goal
Before Canada, I was already doing this.

Before Canada: tap a role to read more

03

Launch big, then clear what is stuck

Flipkart · Assistant Manager, Liquidation & Returns · Oct 2019 - Dec 2021
₹110 Cr vs ₹100 Cr monthly440% FC ramp-up95% dispatch vs 90% target

I managed the end-to-end launch of a 900,000 sq ft greenfield fulfillment center: I trained the staff on SOPs and process flow and gave hands-on support through the ramp-up. Dispatch output grew 440%, from 25K units in the first month to full capacity after 2 months.

Then I was responsible for liquidation and returns sales for a PAN India portfolio of 25-30 B2B SMB buyers, and reached ₹110 Cr in monthly revenue against a ₹100 Cr target. While auditing FCs in North India, I found about 1,200 Prexo phones that had been stuck for more than 8 months. I worked with finance and operations to create manual lots and clear them.

04

Everything was new

Ctouch Products · Senior Supply Chain Executive · Oct 2016 - Jul 2017
Built from scratchThroughput +204% in 3 months

At a fast-moving D2C start-up, I had to decide how the warehouse should look and which layout would reduce associate footsteps and raise productivity. I chose the vendors for the warehouse setup, from infrastructure to delivery partners to stationery. I set up the back-end flow with the marketing and IT teams.

Everything was new, and it was fulfilling. I learned as I went and put in the extra hours to push beyond what I already knew. Throughput grew 204% in 3 months.

05

Leading my buddies

Flipkart · Team Lead, FC Operations · Jul 2015 - Oct 2016
150,000 units/day48-hour TAT100% audit score

Flipkart was an experience in itself: a proactive work culture with a bias for action. The company saw I could lead and gave me the responsibility of leading my peers, a natural path to promotion.

They were my buddies. They relied on me and I relied on them, and it was never an awkward moment. Together we handled 150,000 units a day, closed inwarding issues within a 48-hour TAT, and held a 100% audit score every quarter.

06

Where it started

IMFA · Logistics Executive · Nov 2012 - Jul 2015
Zero demurrage and detentionRail · road · sea

I joined IMFA as a fresher straight out of university, and it was my first job in logistics. I got the chance to learn basic Incoterms, the transport modes (rail, road, and sea), transit licenses, and how to work with 3PL partners, railway authorities, and service providers on the logistics of minerals and raw materials. I learned them quickly, so I could use them in my daily work.

I did not stop at learning. Each location kept its own data, and the company only received summary highlights in a dump from all locations. Nobody owned the data end to end, and its inconsistency made supply chain planning challenging and time consuming. I used what I had learned to integrate it into one comprehensive dataset in Excel that tracked every movement, from the time raw material was ready for pickup to the time it was sold and dispatched. We ran with zero demurrage and detention.

Education & certifications

Proof I keep learning

2 MBAs · Lean Six Sigma Green Belt · Business Analytics · Supply Chain Procurement · Google Data Analytics in progress

See education & certificates tap to open

Education

Mar 2025MBA - Supply Chain ManagementThompson Rivers University, Canada
Apr 2012MBA - Marketing & OperationsIILM Institute, India

Certifications

KPMG

Lean Six Sigma Green Belt

Completed March 2026

LinkedIn Learning

Introduction to Business Analytics

Completed May 4, 2026

View certificate ↗
CSCMP · via LinkedIn Learning

Supply Chain Foundations: Procurement Professional

Completed June 13, 2026

View certificate ↗
Google

Data Analytics Certificate

Currently working through it

In progress
Learning now:SQLPower BIPythonClaude · Claude Code · n8n
What's next

Where I am headed

I have spent 13 years in operations, so I know where the numbers come from and what happens on the floor. I am learning SQL, Power BI, and Python, alongside the Google Data Analytics course, to lead operations with sharper, data-backed decisions.

Open to · India and Canada

Roles and sectors

  • Senior Supply Chain Manager
  • Senior Operations Manager
  • Fulfillment & Warehouse Operations
  • Reverse Logistics & Returns
  • Supply Chain Planning & Analytics
  • B2B Account Operations Management
E-Commerce3PLRetailFreight & LogisticsWarehousingManufacturingTrade & Forex
Off the clock

Hobbies

HikingWatching moviesSwimming

Need someone who
makes things happen?

Let's talk.

✉ Email Me ☎ Contact me ↗ LinkedIn ↓ Download Resume

Based in Bengaluru, India